The cost to the operator
Revenger's counter shows what it costs a parking operator to keep chasing a charge once you start exercising your rights. We want that number to be honest — so here's exactly how it's built, and what it is and isn't.
The method
For each right you exercise, we add up two things: any hard fee the operator must pay a third party (POPLA, the DVLA, the court), plus the staff time it takes them to handle it, charged at a documented hourly rate.
cost = external fee + (admin minutes × admin rate) + (legal minutes × legal rate)The rates we use
Freedom-of-Information requests use the statutory £25/hr rate set by the FOI (Fees) Regulations 2004. We deliberately do not use the litigation “guideline hourly rates” (£142–£210 for a paralegal) — those are for assessing costs in court, and would overstate an operator's true marginal cost.
What each right costs them
Costs we leave out of the counter
Before a charge even reaches you, the operator has already paid the DVLA £2.50 to look up your address, and if they instruct a debt collector that adds more. We keep these outof the counter on purpose, so the number only reflects cost caused by the rights you choose to exercise — not sunk costs they'd have incurred anyway.
Sources
Make yourself expensive to chase.
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