Appeal a Smart Parking parking charge
Upload or photograph your notice and we can help identify potential points to consider. You can also appeal directly to the operator using the details below.
If you want to appeal to Smart Parking yourself, here is where it goes. You don't need us for this — but if you'd like us to check which grounds apply to your notice first, photograph it below.
- Appeal by email:
- complaints@smartparking.com
- Appeal by post:
- Smart Parking Ltd, Unit 43 Elmdon Trading Estate, Bickenhill Lane, Marston Green, Birmingham, B37 7HE
- Appeal online:
- the Smart Parking appeals page
- If they reject it:
- an independent appeal to IAS.
Check the deadline on your notice and submit any appeal by that date. The Private Parking Sector Single Code of Practice generally requires operators to provide an appeal process allowing 28 days, but the dates on your notice and the operator's appeal process matter for your case.
Check your own notice for the exact dates — they govern.
How big this operator is
The DVLA records 795,554 keeper-data (KADOE) enquiries by or for Smart Parking in the 2025-26 financial year, up 1.4% on 2024-25. Each enquiry asks who kept a vehicle on a given date, and the same vehicle can be looked up more than once. An enquiry is not a charge.
What happens to appeals against them
In the year to September 2025, IAS decided 5,310 appeals against Smart Parking in England & Wales and allowed 2,117 (40%). A further 1,244 appeals ended before a decision because either side withdrew (the appeals service counts these as “not contested”).
The appeals service lists some operators under more than one name. This figure adds every England & Wales entry listed for Smart Parking.
Check your notice
Photograph your notice and we'll read it and check which grounds apply to yours — free, before you sign up for anything.
A clear photo of the front page is enough.
Prefer to do it yourself?
Entirely up to you. The appeal address is above; you can send your own appeal directly. If you'd rather we drafted it, upload your notice and we'll build it with you.
Revenger isn't legal advice, and no outcome is guaranteed. Full detail on how we handle your data is in our Legals.